FAQ's

FREQUENTLY ASKED QUESTIONS

Each kiosk is accurate within .5 °F. We obtained this data from extensive lab testing conducted by our German manufacturer. The results were confirmed by field testing across a diverse spectrum of facilities.
Our kiosks are effective at a 3 foot range.
Readings are complete within 3 seconds.
Kiosks are designed for one person at a time. For business owners who are concerned about access-point bottlenecking, our kiosks quickly provide accurate readings to prevent lines from forming.
For privacy reasons, kiosks do not store any personal information. We recommend placing a sign by your kiosk to address this customer concern
Our kiosks are optimally positioned to serve the widest range of heights possible, however, may need to be adjusted for individuals who are well above or below average height.
Yes. For the kiosk to function, the tablet needs to maintain connectivity.